Q:What is your MOQ?
A:Any quantity is acceptable for your order.
Q:When will you make the delivery?
A:We can make the delivery within 3-5 working days for the led modules and 10-12days for the led finished screen according to the size and quantities of your order.
Q:What technical supports can you offer?
A:We provide all kinds of technology training for free, including the operation and maintenance training of the LED screens in our factory. we can send an engineer team to the country of the customer to instruct the installation in necessary.
Q:Do you provide any free spare parts in each order?
A:Yes, a certain amount of spare parts will be provided for free, spare parts including module, power cable,signal cable, LED lamp, IC, mask, power supply, receiving card, etc.
Q: Can you offer a technical support? Since it's my first time....
A:We provide free training for our customer, teach the client how to set up screens, make configuration of parameters, broadcast the videos through Nova star and colorlight or Linsn control systems. Our engineer can directly teach you how to control, or help you to done if you are really don't know how to control(Our Engineer can text English, we can saving more time )
We're devoted to innovative high-end led display with over 10 years manufacturing experience, and we believe you could get a professional solution and best service. We're happy to serve you.
If you need led display screen,welcome to contact us,we can customize according to your needs.
For more questions about EXCEL LED full color smd outdoor/indoor led video display screen fixed with iron cabinet , please contact me right now!
